Hotel Policies

Christian Guild Terms & Conditions

Hotel Booking Conditions

a) Terms are per person per night, inclusive of VAT.

b) Half Board includes evening meal, bed and breakfast from evening meal on day of arrival to breakfast on day of departure. No allowance can be made for meals not taken.

c) Special diets or other requirements will, whenever possible, be catered for if Managers are informed when booking.

d) No single room supplement is charged. However, the number of single rooms is limited and we reserve the right to restrict the number of double or twin rooms allowed for single occupancy.

e) Guests unable to vacate the premises by themselves, in case of emergency, must be accompanied by friends or relatives.

f) Car parking is entirely at the owner's risk.

g) Dogs or other pets cannot be taken, with the exception of registered assistance dogs for people with disabilities.

h) We ask our customers not to bring or consume their own alcoholic drinks on the premises.

i) Bookings should be made with the hotel of your choice. A non-refundable deposit of £50 per adult (£10 per child 5 years and over) per week or part thereof, is due with each booking, payments accepted by cheque, credit/charge card. Full payment is due one calendar month prior to the commencement of your stay. Card details provided will be used for any balance due and will be taken automatically approximately one calendar month prior to the commencement of the holiday. The deposit per lodge is £100; see lodge booking conditions below.

j) Bookings generally can only be accepted for a type of room, eg. Superior, En-suite or Non en-suite. Specific room requests will be considered, however this will be subject to availability and hotel General Manager agreement. Acceptance of a booking with a specific room request will incur a fee of £15 per room per week. (Not applicable to disability friendly bedrooms.)

k) VAT at 17.5% is included in the terms shown but will be charged at any changed rate applicable at the time of payment for the holiday.

l) We reserve the right to alter our published Terms in extreme circumstances including changes in taxation.

m) If, in exceptional circumstances, we find that we are unable to offer the accommodation booked, a full refund will be given unless alternative accommodation is agreed.

Bookings

All bookings should be made direct to the hotel of your choice.

Insurance

When you book a holiday you are entering into a legally binding contract which, if cancelled or curtailed, will incur a cancellation charge.

The company does not offer any form of holiday insurance or cancellation cover.

As a Christian organisation we feel it important, and would strongly recommend, that all guests comprehensively insure their holiday against all eventualities with an insurer of their choice.

To assist in this process details of the Methodist insurance Travel Shield will be enclosed with our booking confirmation for your information and action. All queries relating to this should be directed to the insurance company.

Guests from outside the UK must be covered by adequate insurance covering cancellation, sickness, accident or other misfortune.

Cancellation

Should you, or any member of your party, be forced to cancel your booking for any reason you should notify the manager of the hotel concerned in writing at the earliest opportunity including any relevant and supporting documentation. A cancellation will take effect from the date written notice is received by the company.

Cancellations will incur the following payments:
One calendar month or more before arrival: Deposit only
Less than one calendar month before arrival: Two thirds
Less than 48 hours before arrival: Full cost of holiday (no refund)

Deposits are non refundable.

If the reason for cancellation is covered under the terms of your holiday insurance policy you may be able to reclaim these charges.

Sidholme is well suited to the conference delegate who can work, rest or play in our peaceful and relaxing surroundings. Sidholme is a gracious Georgian Mansion originally built for the VIth Earl of Buckingham in 1826 and is a building of significant interest. Located in 9 acres of delightful grounds, which include a heated indoor swimming pool, it is particularly noted for its magnificent Music Room, complete with fine chandeliers and Gothic-style organ. Our range of 72 bedrooms can accommodate up to a total of 136 bed spaces and all have wash hand basins and tea/coffee making facilities. Accommodation is divided between the main house and the annexe with some rooms on the ground floor. The annexe is a separate building 50 yards from the main house and is reached by a flight of outside steps. There are no ground floor rooms accessible from within the main house.

Meeting Rooms
Meeting rooms are allocated to groups depending on size and activities and seating capacities are as follows: Music Room: 130, Richmond Room: 50, Lounge: 50, Television Lounge: 15   A limited number of day visitors may be accommodated in addition to resident delegates if space is available. Please check for availability and terms.
Conference Equipment Available:

• OHP
• LCD projector
• Screens
• Flip charts
• Hi Fi system

For more information regarding our conference and meeting facilities, please contact us at the Sidholme Hotel for our full conference pack.